Preparation of a Roadmap for the Design and Implementation of an Integrated Justice Information System for Case Management (IJIS)

Overall objective:

  • To help address the institutional shortcomings of the justice administration system to manage cases end-to-end across multiple agencies in a timely manner and be able to analyze data for statistical purposes, reporting, and planning. Therein, the introduction of a modern, integrated and efficient case management system in the Judiciary of The Bahamas has been identified as a critical element of the Government’s overall justice reform objectives to reduce – in particular – inefficiencies, case backlog with all of the attendant problems which they bring, inclusive of delay contributing to high rates of recidivism in the country, and the inability of users of the system to be able to access critical information which should be publically available, such as the amount and status of pending civil and criminal cases. Other important reforms, necessary to achieve these objectives, have also been prioritized, such as adopting modern technology and connectivity across the justice sector, providing for the electronic filing of all court documents, inclusive of originating, procedural and appellate documents, electronic payments for the filing of court documents and court ordered fines and other payments, improving the Jury Summonsing system, strengthening the Witness Protection Program and the Public Defender’s Office, and related efforts to reduce recidivism among persons within the prison system such as re-entry and restorative justice mechanisms.
  • To implement an IJS within a reasonable time frame of no more than eighteen months, (including efiling, e-scheduling, and case management integration with digital recording and transcript generation – as well as related training, change management and communications activities).

Specific objectives:

  • Assess the as-is business processes (including manual and electronic case management processes in each institution/office) and document the to-be processes for an Integrated Case Management System (ICMS). To-be process to consider electronic filings and electronic calendaring.
  • To produce a Requirements Document to be used for Request for Proposal (RFP) and evaluating proposed system(s) for the IJS. The document should include a Context Diagram showing boundaries and interactions between systems in the IJS environment.
  • To produce an architectural document that defines the degree to which the information and services are to be shared across agencies as part of interoperability requirements.
  • Identify, evaluate and make recommendations on best practices and experiences used by other jurisdictions (preferably in the Common Law Caribbean region or Commonwealth Countries with similar Common Law Judicial systems) that have successfully implemented by IJS.
  • Evaluate the fit of the Curia Court Management Suite as part of the IJS in The Bahamas. APEX is an agency established by the Caribbean Court of Justice in 2016 to deliver capacity building and technology-based solutions (e.g. the Curia system) to improve justice delivery for Caribbean courts and related agencies.
  • Prepare a detailed time-bound road map and an information technology framework for implementing an Integrated Justice System.
  • To assess the current human resource environment and recommend necessary job analysis, job re-design, knowledge and skill sets as well as performance standards in the context of organizational redesign. Create a communication strategy in support of the planned change.
America (Latin)
Area of competence: 
Donor organisation: 
European Commission
Start of project: 
April, 2019
Technical Assistance